đź—˝ NYCNaps Original Mobile App

Mobile Design
Project Overview
NYC Naps is a navigation app for all ages to explore natural hair salons in all 5 boroughs of New York City. The platform serves as not only a locator and discovery tool but also a personalized tour guide for natural hair salons.
My Contributions
I developed the concept for the app, delved into field research, crafted user personas, and translated my vision into tangible design elements. From sketching content architecture layouts to breathing life into the concept with both lo-fi and hi-fi wireframes, I navigated the journey of visual language development.
NYCNaps Frames
Problem Statement:

It can be difficult for users to find natural salons from large search engines, such as Google, which simultaneously confuse natural hair salons, African braiding salons, and other branches of Black hair salons. When search engines fail to properly recognize these branches of hair salons and their distinctions, it creates extra steps and frustration for the user to find their target information patches.
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Challenges:
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1) An app to help members of the natural hair community find a list of salons that cater to natural hair, without any confounding branches of Black hair salons.
2) An app that helps locate and discover natural hair salons in all 5 boroughs of New York City.
3) Create an app that is distinct in style and branding, but implements already familiar design principles to make it easy to use.
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NYCNaps
Mobile Designer
Published Dec 20th, 2022

Design Process:‍

Used the Design Thinking approach for solving this problem. To practice design thinking I followed the below process.

Part 1: Field Research + Concept Development
Part 2: User Personas
Part 3: Content Architecture and Wireframes
Part 4: Visual Language Development and Final Prototype
discover, define, ideate, design flow

I. Discover Phase:
‍Field Research + Concept Development

Field Research: Existing App Design

Found 4 examples of field research from existing app design and annotated how they handle navigation, scale, and organization.

Pinterest

pinterest profile page

While this isn’t a “guide” or “navigation” app, it has features that facilitate these interactions: a browse section, search button, filters, profile section.

Google Maps

Content Architecture of salons across NYC five boroughs

Notable features: current location as home page, filters under search bar, profile, saved sections.

Apple Maps

Apple Maps landing page

Notable features: layout, pre-set categories, white space, minimalistic

VSCO

VSCO Landing Page

Notable features: centralized landing page, no navigation bar, separate pages as an expansion of centralized landing page to promote website organization

Concept Development

To gain a solid understanding of how many natural hair salons are in New York City, I performed a deep internet search and gathered a database of all-natural hair salons I could find. The majority of salons that the Google Search engine provided were located in Manhattan, with fewer results in Staten Island.

In this search, I excluded any natural hair services that were at-home based or without an official location. Overall, from this process I learned that in a real application of the app, we would need to direct more focus to find salons in Queens, Brooklyn, the Bronx, and Staten Island; the results of the app should not be not centralized in the borough of Manhattan, so as to maintain a wide range of options for users from all boroughs.

Content Architecture of salons across NYC five boroughs
Left to Right: Brooklyn, Manhattan, The Bronx, Queens, Staten Island

II. Define Phase: User Personas

User personas for Angela and Hallie

III. Ideate Phase: Content Architecture and Wireframes

Followed the below steps:
1. Paper Sketches
2. Content Architecture
3. Low-fidelity wireframes with variations
4. Hi-fidelity wireframes

Content Architecture

Content architecture made in FigJam

Lo-Fi Wireframes

Explore
lo-fi wireframe made in Figma

Hi-Fi Wireframes

Explore

flow design once you click on a salon icon in the map interface

Profile Flow

flow design once you click on the profile icon

IV. Design Phase: Visual Language Development and Final Prototype

Used the iterative design process to explore different treatments to image and text, playing with shape, color, size, typeface, saturation, etc.

Opening Flow Iterations

opening flow once you click on the app icon

Colorway Iterations

color palette with dark brown
Dark brown with beige accents.
color palette with tan (light brown)
Beige with white and dark brown accents
color palette with medium brown (final)
Medium brown with beige accents

Final Prototype

Reflection

Notable Features

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A centralized landing page served as an anchor for all interactions. When the user wants to split into boroughs or individual salons based on the map, once they’re done they would click the “x” interface button and return to the landing page. The same applies to all other interfaces within the app.

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Two pathways (map scroll and borough scroll) to find hair salons allow for the best user experience in the app. The map scroll would allow for a more adventurous search if a user such as Angela wants to find something easily without extra cognitive effort. The borough sort would allow for a narrow, targeted search for users such as Hallie to find a salon within walking distance.

Future Work

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If I were to continue work on this project, I might rework the appearance and organization of content on individual hair salon pages. I would consider moving the gallery to the top of the page in a carousel format, while the name and other relevant information all get placed below. This might draw the user’s attention more to the gallery and the portfolio of the salon to get a better sense of their style.

👇🏾    View the Full Prototype in Figma